Customer Service Opportunities – Now starting at %2415.25/hour+!

Customer Service Opportunities – Now starting at %2415.25/hour+!

Coral Springs, Florida

Looking to start or continue your career? Come join the First Data team!

 

We have a variety of Customer Service positions available.  If you are looking\:

-          For somewhere that you can take pride in servicing your customer

-          To belong to a large organization with great local presence and the feeling of ‘family’

-          For opportunities to earn more than just your base salary through various incentive and recognition programs

-          For support in advancing and growing your career

 

… then look no further!  Apply today.

 

Our Customer Service incumbents\:

-          Provide quality service and professional support in a variety of areas of inbound calls including, but not limited to\: financial statements, credit card processing or related inquiries

-          Investigate and problem solve possible fraudulent behavior

-          Assist with and support the launch of new products or services

-          Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking

-          Use automated information systems to analyze the customer’s situation

-          Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company

-          Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience

-          Are afforded multiple cross-training opportunities to ensure we stay fluent with the ever changing needs of the business

 

For a day-in-the-life preview of our customer service representatives, click on the link\: https\://bcove.video/2K4megF